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Today, it’s common to see a number of different professionals in a number of different fields of employment engaged and rather busy with their work. However, business experts have an especially minimal amount of free time available in the office, and as such, they often find themselves returning phone calls—or calling back fellow industry specialists who’ve contacted them regarding a matter of professional significance. Return phone calls are typically issued in response to business call messages, or short summaries left when a professional isn’t able to take a phone call, for the purpose of highlighting the reason that contact is being initiated.

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In terms of tone, return business phone calls can capture a number of different moods and attitudes, which the caller can decide upon; some business calls are friendly, while others are naturally competitive. However, generally speaking, returned phone calls should be made as soon as possible and should concern the matter for which contact was initiated by the caller.

MMA

In this example, neither caller is pushy, rude, or unprofessional, but it’s apparent that they respect one another and understand that they’re both rather busy. Mutual respect is a hallmark of the business world—and especially the business world in terms of phone calls—as time is a valuable commodity. Lastly, this example shows how important business return phone calls are, as they can initiate the development of multimillion-dollar deals and agreements, as well as relationships that span across multiple decades.

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Professional response emails are courteous and useful messages sent to a person or organization that sent an initial message. For example, a business manager who's asked about his company's outlook in an email would send a professional response email to address the sender's questions and concerns. This type of email should provide answers and data that're useful to the recipients, based upon what he or she stated initially.

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<div class="field field-name-body field-type-text-with-summary field-label-hidden clearfix"> Perhaps the most considerable difficulty in sending professional business emails is remaining calm and official. For example, it might be tempting to send an angry email in response to a customer complaint, but doing so would negatively impact one's company, reputation, and performance. Instead, one should form an email response that is collected, helpful, and useful. </div>